Privacy Policy
LensOffer (“we”, “us”, “our”) respects your privacy. This policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
- Personal data: Name, email, phone, shipping address — provided when you place an order or create an account.
- Prescription data: SPH, CYL, AXIS, ADD, PD values — entered into our prescription configurator. Used solely to manufacture your lenses.
- Payment data: Processed by our payment gateways (Razorpay, etc.). We never store your card details.
- Browsing data: Pages visited, products viewed, time on site — collected via cookies for analytics and personalisation.
2. How We Use Your Data
- Process and ship your orders
- Manufacture your prescription lenses correctly
- Send order confirmations, shipping updates, and receipts
- Provide customer support
- Improve our website and product range
- Send marketing emails (only if you opt in)
3. Data Sharing
We share your data only with: (a) our shipping partners to deliver your order; (b) our lens manufacturers to make your prescription lenses; (c) our payment gateway. We never sell your data to third parties.
4. Cookies
We use cookies for analytics (Google Analytics), cart functionality, and to remember your preferences. You can disable cookies in your browser settings.
5. Your Rights
You can request access to, correction of, or deletion of your personal data at any time. Email privacy@lensoffer.in.
6. Data Security
Our site uses 256-bit SSL encryption. Payment data is handled by PCI-DSS compliant gateways. Prescription data is stored on encrypted servers and accessible only to certified opticians and order fulfilment staff.
7. Contact
Questions about this policy? Email hello@lensoffer.in or WhatsApp +91 86000 00024.